Pousada de Lisboa - Small Luxury Hotels Of The World

The staff here make this hotel a more luxurious experience than even the big 5-star resorts. They were always available and friendly, assisting us with everything from finding good restaurants that met our dietary restrictions, giving us advice on attractions, and even going out to the pharmacy to purchase an emergency item. The breakfast here is truly exceptional, the kind I'd have paid to eat if it wasn't included. The location is unbeatable, right by the waterfront, with a 10-minute walk to most attractions.

We do not have enough great things to say about Prestana Pousada Lisboa. From the moment we arrived in this small exquisitely appointed hotel we knew we had made the right choice. The location is wonderful, just across the street from the Praca de Comercio- a gorgeous large plaza on the Tagus River. Our spacious room on the first floor above the lobby had a small balcony from which to view the plaza and river, although I don’t know if all rooms have balconies. Every member of the staff from the arrival and front desk personel, food services, housekeeping, maintenance— everyone —were exceptional friendly, helpful and professional. I wish I could name and thank them all. Concierge Daniella and Breakfast Manager Philip were especially gracious and attentive. Don’t pass up the fabulous breakfast buffet with so many wonderful selections including the fresh fruits, meats, cheeses, salmon, diary, cereals and famous Lisbon pastries. The hotel itself features fabulous statuary and art on loan from local museums. Especially beautiful was the large lounge where tea was served every afternoon. The building itself is historic and architecturally stunning. Our room had a vaulted ceiling. The only weak spot was the room was under-lit, but it was spacious with a small refrigerator, espresso machine and other conveniences. Also available was the workout room, sauna, spa and indoor pool. In short, this hotel was definitely one of our favorite parts of our great Lisbon vacation. We thank everyone for making it happen.

An excellent hotel! Perfectly located, with an amazing staff and outstanding responsiveness to every request. The restaurant is also a true gem. When we arrived at 10 AM, we were immediately given a ready room—a thoughtful and much-appreciated gesture. Additionally, the concierge service, which handles restaurant reservations and more, is a fantastic feature that has been missing in many hotels today. We will definitely be back!

The location of this property is excellent. I did not see any other hotel that I would rather be at in terms of location. Also, the hotel is beautiful and the staff were amazing. Rooms were clean and very comfortable. Our family got two rooms next to each other one for the kids and one for the parents. Even though this is a five star luxury brand Hotel, it was very affordable compared to US prices.

We got very early checkin plus free BF on arrival. Wonderful kindness and professional ism in staff. We stay at the Pousada when in Lisbon whithout hesitation because of the unique location, the amazing breakfast in a beautiful and calm setting, the comfy room with great bedding, the nice swimming pool/ sauna/ fitness and the great meat restaurant for the happy evenings in Lisboa. See you next time Pousada de Lisboa :-)